Frequently Asked Questions
Everything you need to know about TownVue.
TownVue is a local community discovery platform that helps residents find businesses, events, local experiences, and marketplace listings in their town at a glance.
Business owners can create a listing by registering an account and submitting their business details including name, category, location, and contact information.
Browsing businesses, events, experiences, and Trading Post listings on TownVue is completely free. Business owners can choose from subscription plans to list and manage their listings.
TownVue features four sections: a Business Directory for local businesses, an Events calendar for community events, Experiences for unique local activities, and the Trading Post for buying and selling locally.
The Trading Post is TownVue's local marketplace strictly for items being sold, with no services or wanted ads. Listings are displayed fairly with no algorithmic prioritization so every listing gets equal visibility.
If your business is already listed on TownVue, you can claim it using a claim code provided by TownVue. Once claimed, you can manage your listing, add photos, update hours, and more.
Ask Your Town
Describe a job you need done, once. Every local business on TownVue that fits gets it at the same time and can reply to you on TownVue. You choose who to talk to and who to hire.
No. Asking is free, and so is replying on the Free plan, up to 2 replies a month for a business. Replying to a neighbor who asked a business by name never uses one.
Only the businesses it is sent to, and TownVue. You choose the name they see: your first name and last initial, your public name, or "A neighbor". They see your email or phone only if you choose to share your contact with them.
Yes. Use Ask on any business's page, and add up to 5 businesses. A direct request goes only to the businesses you name, and you see every reply as it arrives.
So that no business gets ahead by paying. Replies are shown in random order among those that have arrived, a few at a time, and each shows when it arrived. You can change how many you see at once.
No. TownVue does not verify licenses, insurance or qualifications and is not part of any agreement between you and a business. Check what matters to you before you hire anyone.
Claim your listing. Requests that fit your categories and description go to the listing's email, and you reply on TownVue or by replying to the email. Keep your specialty and service areas current so the right requests find you.
Requests that fit an unclaimed listing still go to its email, but to reply you claim the listing first. Claiming is free and takes about two minutes, and the request waits for you.
No. Getting requests is free, and the Free plan includes 2 replies a month. Replies to neighbors who ask for your business by name never count.
A plan never changes the order a neighbor sees replies or the moment you hear about a request. Plus and Pro reach more of the towns you serve, remove the monthly reply limit, and add tools like saved replies and a teammate who can reply.
Yes. In request settings you can pause requests or turn them off, mute kinds of work, list words to avoid, and choose an email per request or one daily summary. If you keep passing on one kind of request, we ask before we stop sending it.
Mark it not a fit on the request page. It doesn't use a reply, and the neighbor isn't told.
Confirmed hires show on your listing and next to every reply you send, so neighbors see that other neighbors chose you. Only hires you confirm count, and no plan can add to them.
Every Ask Your Town email has an unsubscribe link at the bottom, and it stops them right away. Once you claim your listing, you can also pause requests in request settings.
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