Refund & Cancellation Policy
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5 mi 500 mi

TownVue – Refund & Cancellation Policy

Last Updated: August 11, 2026

TownVue offers free business listings, plus paid subscriptions for businesses, events, and experiences. This policy explains how cancellations and refunds are handled.

1. Subscription Cancellations

  • Subscriptions may be canceled at any time through your account or by emailing support.
  • Cancellation stops future billing.
  • Access to paid features remains active until the end of the current billing period. After that your listing returns to the Free plan; nothing is deleted, and everything you built stays saved.

2. Refunds

  • New subscriptions include a 30-day money-back guarantee. If TownVue isn't working for your business in the first 30 days, email us and we'll refund your payment in full, no questions asked.
  • After the first 30 days, payments are non-refundable, and we do not refund partial billing periods or unused listings.
  • Free listings require no payment. There is nothing to cancel and nothing to refund, and your listing stays live for as long as you want it.

3. Failed or Disputed Payments

  • If a payment fails we'll retry for three days and your listing stays live throughout. If payment still can't be completed, your listing returns to the Free plan. Nothing is deleted.
  • Chargebacks or payment disputes may result in account review or termination.

4. Changes to This Policy

TownVue reserves the right to update this policy. Changes will be posted with an updated date.

5. Contact